© Trakbusters International 2011/12/13/14/15

Trakbusters Professional Backing Tracks

F.A.Q. Or Frequently Ask Questions

 Please check out the questions and answers below

before you email us as there may already be an answer.



Question :

Your songs do not play on my tablet/smartphone.. !!


Answer :

This is usually due to the flash player being out of date or not installed - The only remedy for this is to install the Firefox Browser app from Mozilla in your app store. Run Firefox then goto this link http://adobe-flash-player.en.softonic.com/android/download - Download the plug-in, then go to your download folder or notifications, open this app and install. Now restart the Firefox browser and then goto www.trakbusters.com - The demo’s are now available. Don’t forget to bookmark/add to favourites, our link.


Other browsers may have a plug-in, but this one definitely works.


Question :

I have recently joined as a member and have not received any confirmation or my order.


Answer :

This could be the fault of the email you provide, we gather membership details from PayPal. If you have not updated or are no longer using the email you registered with PayPal. The Membership confirmation and/or order you submitted would have been sent to this email. Please check when you use PayPal that your account with them has up to date details.


Question :

How do I order a single song?


Answer :

This facility is not available anymore unless you are a member. When you become a member you can order songs daily and build up a great collection of backing tracks.


Question :

What are the differences between MP3 files and TVK files?


Answer :

The standard MP3 files are recordings of the MIDI file in MP3 format, the TVK files are standard MP3 files but produced by TVK Studios Denmark and contain backing vocals and reordered under studio conditions. Both can be played on your MP3 player, PC, Laptop, cell phone or any equipment that can play MP3 and recorded direct to any media.


Question :

Can you alter tracks for me, I need the Lead Guitar taken out of one of your tracks?


Answer:

Simple Answer is yes, we can take out, alter or amend all instruments on any Midi or Midi Mp3 track (Not TVK Mp3). Just specify your needs in the Instructions field on the order form and let us do the rest.


Question:

The track I just purchased is a little too high for me to reach, can anything be done to help me.?


Answer:

Yes, this is no problem, but if possible let us know the key you require and we will alter the track to suit. Altering the pitch or Transposing (The correct term) will not alter the speed of the track (Tempo), unlike many other applications you can download from the internet...


Question:

I have purchased a track from another company, they have advised me to download a music transpose application to alter the key as they do not do it themselves, would it be possible to send you the track to transpose for me? I'm willing to pay.


Answer:

Sorry but we must decline this as we DO NOT modify any other tracks apart from our own.


Question:

Can you create a specific track for me and how much will this cost?


Answer:

We used to offer this service, but at present we do not offer this service. This is due to the time it takes to create just a one-off production, many of the tracks requested are very obsolete recordings and therefore will not be viable to produce.


Question:

Will you be producing more tracks, and more modern?


Answer:

Yes to both questions, we are producing new tracks each and every day. We have already started on the more modern (popular) tracks...

 


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